3g speeds huh?
I didn’t know dial up modem speed was considered 3g. Maybe 3g stands for “3 goobers” who sell you worthless crap service.
The login page told me that i used 4,xxx,xxx MB in the past month. Ladies and gentleman, that’s 4 TERABYTES.
The entire month I got service at my place for about 30 kbps. Let’s see here… if i were downloading EVERY second of EVERY day.. that would be
30 days x 24 hours/day x 60 minutes/hour x 60 seconds / minute = 2592000 seconds
30 kilobytes/sec x 2592000 seconds = 77760000 kilobytes = 77,760 megabytes = 77 gigabytes
Uh right… i download 4 terabytes.
Maybe I should stop watching HOT HD porn videos of Virgin Mobile customer support reps having sex instead of helping customers. (This dumb ass told me it might be my computer so I need to reboot. Please.. if you’re the rep reading this, do us a favor and strangle yourself with a phone cord.)
F*ck Virgin. Never buying Virgin mobile broadband.. AGAIN.
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Completely agree. Shitty connections. Not at all what was promised.
is there any class action going to get our money back and expose virgin bastard band before they contract up too many more victims.
Horrible. It went from just ok to sucks overnight.
Hope anybody considering buying one stumbles across this first.Now the sessions go “dormant”. Did it on me trying to download anti-virus program. Maybe Virgin was worried it would tell me they Sucked!!
Keep spreadin’ the word.
DITTO!!! IT IS THE WORST. I’M SOOOO DONE WITH THEM.
Mine also showed four terabytes of usage- FOUR TERABYTES!!! Every last bit of information in the Library of Congress totals ten terabytes! I used the service for my iPhone at home (and then only for non-video usage, since the connection wouldn’t work for that), and to do a 2 gigabyte update on my Mac. Since I’ve never used more than 10 gigs on the iPhone in a month (heaviest usage ever – normally about 3 gigs) this does not compute. The damn thing flashes even when I’m not using it, which clearly shows that it is transmitting when it shouldn’t be. The webpage shows that it uses data one per hour (on the hour) when I’m at work or asleep. There is something seriously wrong with this service. Today I called for help downloading a file, and was told “there is an outage going on right now.” This is all well and good, but I hadn’t provided my number or location before being informed of this. Gee, a global outage, huh? When I asked what areas were affected they couldn’t tell me.
Compeltely true. twenty-five percent of the time when I top-up (pay-as-u-get screwed plan), my account immediately loses 37 MB due to a “processing problem”, EVEN IF I DON”T GO TO A SINGLE WEBSITE. Of course the “helpline” only helps customers waste their time. How is there not a class-action lawsuit yet?
ah, customer service is actually polite, i think they feel for your s l o w suffering. the connection or should i say absence of it completely blows, the slowest ever. may as well use dialup. want my money back.